Terms & conditions | HAMANN Produits de l'érable


This Website presents the history and description of Hamann Maple Products, and includes an online store that allows users to order products from the company. This contract is a legal agreement between any user of the Site (hereinafter the “User”) and Hamann Maple Products (hereinafter “Hamann Maple Products”). In case of disagreement with the present terms of the Contract, the User must immediately stop the use of the site.

In addition to the Terms of Use and Sales, the Privacy Policy applies to the use of the Site.

These Terms of Use and Sales are dynamic and subject to change at any time without notice. It is the responsibility of the User to check the updates made to them. Use of the site after the update of the Terms of Sale is considered an acceptance of the modified Terms of Use and Sales.

1. Intellectual property
The trademarks and logos used and posted on the Site are the property of Hamann Maple Products. It is prohibited to reproduce all or part of the trademarks, logos, images and photos of the Site, for commercial or advertising purposes by the User.

All elements of the Site (including but not limited to: infographics, images, photos, text, articles, videos, illustrations, etc.) are copyrighted and belong to Hamann Maple Products or third parties parties producing its content. No element of the Site shall be interpreted as granting the User a right in the intellectual property of Hamann Maple Products or to a third party producing its content.

The User may download, publish or copy for personal use for non-commercial purposes only, the elements of the Site, without modifying or altering the intellectual property thereof. It is forbidden to download, publish or copy any element of the Site for purposes other than personal without the written permission of Hamann Maple Products in the first place.

2. Exoneration and limitation of liability

The Site, the content, the services and the products it offers are presented as is, without any implied or express guarantee. Despite the significant efforts of Hamann Maple Products to keep the Site up-to-date, the information on this Site may contain inaccuracies or errors, including price errors. Hamann Maple Products and its affiliates do not guarantee the accuracy of the information posted on the Site and disclaim any liability for inaccuracies or errors related to them.

In light of the foregoing and without limiting its generality, in no event shall Hamann Maple Products, its subsidiaries and / or its suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of , or in any way related to access to the User’s display or use of the Site, for any reason, even if Hamann Maple Products, its subsidiaries and / or its suppliers been advised of the possibility of such damages.

3. External links

Hyperlinks placed on this Site may lead to third party sites. These sites are not under the control of Hamann Maple Products and it can not be held responsible for the contents of these sites and their hyperlinks. The fact that a site is accessible from a hyperlink on the Site or on the Facebook or Instagram pages of Hamann Maple Products does not imply an endorsement or a joint venture of any kind whatsoever .

4. Applicable Laws

These conditions of sale are governed by the laws of the province of Quebec and the laws of Canada applicable and must be interpreted in accordance with these laws; in addition, any dispute must be submitted to a competent court of the judicial district of Quebec, province of Quebec. If a stipulation of the present conditions of sale is illegal, null or not applicable, then this stipulation will be deemed unwritten without restricting the scope of the other provisions.

The conditions of sale and any other legal notice or any other statement appearing on the Site constitutes the entirety of the agreement concluded between Hamann Maple Products and the User with respect to the use of the Site, and in particular of its contents.

5. Right of refusal and cancellation of orders

It is at Hamann’s sole discretion to refuse or cancel any order, and / or to limit the quantities ordered, for any reason whatsoever. Hamann Maple Products may also request additional information before processing any order.

Reasons for refusal and cancellation of an order may include, but are not limited to: out of stock, unavailability of product, incorrect billing information, order for resale, suspicious or fraudulent order, error writing, prices or information on the Site, etc.

Hamann Maple Products will reimburse any canceled order after billing.

6. Exclusive sale to individuals

Through its online store, Hamann Maple Products sells its products only to individuals. We reserve the right to cancel or refuse any order if we suspect that the products will be intended for resale.

For all commercial / bulk orders / resale orders, please contact us at 418 570-8186.

7. Returns
Products purchased on the Hamann Maple Products Online Store are final sale and can not be refunded unless there is a defect or error on our part in your order. If so, please email us at mhamann@erablierehamann.com within 30 days of placing your order with a photo of the product in question and your contact information (full name and phone number). A member of our customer service will call you back as soon as possible, to validate your request and to refund or replace the defective or incorrect product.